What exactly do I need to do?<\/strong> You send us an email (you will find the email address on the specific trip website) stating the reason for cancellation (if needed, see below). This must be done no later than the day of departure. Evidence will be requested (a doctor's note, the schedule and report of the new exam, the new employment contract, etc.)<\/p>

How and when will I get my money back?<\/strong> If you cancel at least 60 days before departure, the travel costs will be refunded no later than the day of departure. If your cancellation is less than 60 days before departure, your trip refund may occur up to 60 days after the actual return from the planned trip.<\/p>

#3 \u2013 Cancellation without insurance<\/strong> You can't come, but you didn't take out cancellation insurance when booking, and you're really unable to find anyone to replace you? Too bad! If you have already paid the full amount of the trip, you will be entitled to a refund if you cancel early enough. If the total amount has not yet been paid, there will be no refund. If you booked a trip with flights offered by Travelbase, the price of the plane tickets is excluded from the partial refund and will therefore not be refunded.<\/p>

2) Travelbase cancels the trip due to force majeure<\/p>

Your planned trip is canceled by us due to a case of force majeure? We assure you that we will only do this if:<\/p>